Answer 5 quick questions – get a formal refund demand letter with a chargeback threat.
Empty packages, counterfeits, and wrong items are all too common. But you're entitled to a refund.
Sellers often ignore emails. A formal demand letter with a chargeback threat gets their attention.
You have the right to receive what you paid for – and to get your money back if you don't.
Your credit card company can help you get your money back. We'll show you how.